Manage Levels

Note

This feature is only available to users with an Admin role.

Once a car park has been created, admins then configure its levels before parking spaces can be added.

Adding a new level to a car park

From the left-hand navigation bar, click the Manage Car Parks menu item.

Locate your car park in the list and click its associated Levels button to display any levels currently configured for that car park; the levels are displayed with their Name, Description, Restricted setting and action buttons.

Clicking the Add Level button will allow you to configure a new level:

• enter a level name
• enter a level description
• if the level has a level plan, you can upload it using the Add File button. Note that it is up to the administrator to ensure that this plan is kept up to date
  • this plan will be available to the user to download from Step 2 of the booking flows.
  • You can remove the level plan by clicking its associated Delete button and download a copy using its View button.
• levels (and zones) can be configured to restrict user access (refer to the Restricting access to a level section below for more details).
  • if set to True, you will be able to restrict zone access to specified users
  • otherwise setting it to False will make it available to all users registered on the service.

Clicking Save will add the level to your car park.

Editing a level

You will be able to edit your level's details at any point by using its associated Edit button, making your changes and clicking the Update button to save.

Any changes will be immediately available.

Enabling/Disabling a level

As an Admin, you have the abiltity to remove a level from the booking options.
Each level is displayed with a corresponding Change Availability button, and Level Available column showing it current setting.

Clicking the button will immediately reset the level's availability. If it's current Level Available setting is equal to true, it will be set to false, and vice versa.

When a level is

• Enabled (true) - it is displayed in the Level dropdown list and can be selected by bookers.
• Disabled (false) - it is not displayed in the Level dropdown list and therefore, is not available for bookers to select. It will also be highlighted in the Car Park Levels list as shown below.

Important

Please be aware that you cannot disable a level if there is a future booking against it for that date/slot. Any future bookings must be cancelled before you can disable it.

Scheduling the unavailability of a level

You can schedule a period of unavailability to occur at a future date or date range. This can be applied to a car park, level or zone.

For full information on this feature, please refer to userguide - Holidays and Breaks.

Restricting access to a level

As an admin, you will be able to restrict who is able to book parking spaces on a specific level.

From the left-hand navigation bar, click the Manage Car Parks menu item.

Locate your car park in the list and click its associated Levels button to display any levels currently configured for that car park.

Locate your level in the list

• IF it has not already been set to restricted
  • click its associated Edit button to display its details
  • and set its Restrict User Access setting to True
  • click the Update button to save the change.

You will now see that Level 2 has been set to restricted in the list of levels.

Now that your level is restricted, you can now configure the users it is restricted to.

Click its associated Users button to display all the users currently registered on the service.

Note

The users must first have been added to the service using the add user function in the User Manager.

The users are listed in a sortable/filterable table to help you easily find the users you want to permission.

• click the user's associated Grant button to allow this person access to the level - this will change the button from Grant to Revoke.
• click the user's associated Revoke button to remove their access to the level - this will change the button from Revoke to Grant.
• click the Grant All button to grant permission to all the users in the list
• click the Revoke All button to remove permission from all the users in the list

Once you have completed your user configuration, click the Back button to return to the previous page.

Only those users who have been granted access to this level will be able to see the level in Step 2 of the booking flows and book any available parking spaces on it.

Deleting a level from a car park

As the admin, you will be able to remove any level which is no longer required or available.

From the left-hand navigation bar, click the Manage Car Parks menu item.

Locate your car park in the list and click its associated Levels button displaying its currently configured levels.

Locate your level in the list and click its associated Delete button which will display a confirmation modal:

• Clicking Cancel will dismiss the modal
• Clicking Delete will dismiss the modal and delete the level from its car park - this includes its zones and desks.

However, if there are any current bookings against this level, the following message will be displayed and you will not be able to complete your deletion until all the open bookings have been cancelled.

Click the Cancel button to dismiss the modal.